Ask people what frustrates them about finding a healthcare provider and the answers are rarely dramatic. It is the little things. The opening hours that differ between two websites. The phone that rings out. The practice that never says whether it sees children, or whether the first appointment is a short chat or a full session.
A physiotherapist can fix most of this with a single page. Say what conditions of daily life you commonly see people about, without promising results, explain how long a first session lasts and mention what to wear. A pharmacy can list its opening hours, whether it offers a prescription collection service and how to reach the counter. A paediatric practice can say how families should contact the reception, and where the pushchair-friendly entrance is.
Getting the location across
London is a city where "near me" can mean a twenty-minute bus ride. A practice in Clapham or Camden should name the Tube or Overground station and describe the walk from it. Patients coming from Walthamstow or Lewisham will want to know whether there is step-free access.
If you want a quick way to put these details in one place, there is a free website option that does not require any design skills.
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